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Questions?

Beans has the answers!

Yes 🥰. All proceeds from the Saint Beans Store go to helping the animals at Saint Beans.
Beans is very particular about quality. Give him a soggy pellet or a cheap brand with fillers and he flicks the pellets out of the bowl. It's better to have less but better after all. Beans didn't want to sell cheap clothing with questionable standards and high emissions so we searched long and hard to find high quality products that had genuine and verifiable ethical standards. 

It took awhile but he found stanley/stella, a supplier that many premium eco labels use. It makes the clothing products a little more expensive but they are better for the workers, the environment, and are certified cruelty free. Any clothing items marked ‘premium’ are made by stanley/stella. You can read more about them here.

Beans also has a few products made by well known US brand Champion. 
Yes! Most of the products are made from certified organic cotton and are certified people friendly. Beans looked long and hard to find products that ticked all the boxes. It increases the price but it’s worth it because they last longer, have a lighter footprint, and they are made with care. For more details see above: Are the Products Good Quality?

In the future we will also join a carbon offset program so tree's are planted with each order.
Beans ships all the way from the feed shed to the hay barn… wait that's not going to work Beans! Ok actually Beans ships to most countries. Here is a list of countries:
1. USA
2. EUROPE
3. EFTA STATES
4. CANADA
5. AUSTRALIA / NZ
6. JAPAN
7. WORLDWIDE

Unfortunately the carriers we use don’t ship to: Cuba, Crimea, Iran, North Korea, or Syria.
Shipping rates vary and are set by the shipping companies using different zones and are calculated live during checkout when you have added your address.

 


Shipping rates for a T-Shirt are below:

USA: $3.99 base +$1.50 for each additional product.

Europe / UK: $4.39 +$1.50 for each additional product.

EFTA States: $9.99 base +$1.09 for each additional product.

Canada: $6.29 base +$1.60 for each additional product.

Australia / New Zealand: $7.19 base +$1.30 for each additional product.

Japan: $4.39 base +$1.50 for each additional product.

Brazil: $4.50 base +$2.50 for each additional product.

Worldwide: $8.99 base +$3.00 for each additional product.

Some products ship from Europe and some from the USA.
As much as we would like to offer free returns on everything it's not possible unfortunately. The products are made on demand so we are unable to offer returns and exchanges for size or colour changes. Please be sure to carefully check you have ordered exactly what you want before checking out and double check that your address is correct. Damaged or mislabeled products maybe eligable for a refund however.

If you are having a problem please get in touch. Do not return an item for any reason without contacting us first. We will do whatever we can to help of course: [email protected]
An email is automatically sent when your order is received and another when it has shipped. If you have a Saint Beans shop account you can login here. If you haven’t received an email contact us: [email protected]
Yes! All the premium products have been certified vegan by peta ☺️. All other products are free of animal products.
In general no but occasionally some destination countries may charge additional  customs fees. This depends on the rules of your country. Beans is unable to use his powers to help with this unfortunately.
Once your order has been shipped, you’ll receive an email from with tracking information. If you did not receive an email contact us: [email protected]
No, Beans isn't fat he just has an ambitious appetite which leads to a larger size.
As soon as you have successfully completed an order the gears are set in motion to get your package to you as soon as possible. This means once placed it can be hard to cancel an order. When an order enters production which is 1-3 days then they can't be cancelled. However if might be possible to cancel up to 48hrs after ordering. Please contact us and we will do our best. Please review your order carefully before checking out.
Beans would teleport it to you in a second if he could. However it takes the humans a bit longer. It typically takes 3–5 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● NZ: 4–14 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

Please note that unfortunately due to Covid-19 these times can increase.
Yes! Payment is encrypted and handled by Stripe which is one of the largest and most secure payment processors in the world. They process the transactions securely on their network and we have no access to your credit cards details.
Saint Beans apparel uses embroidery and direct to garment printing. Both of these methods are made using the latest technology so they are very high quality.

To maximise longevity however please minimise washing and machine wash the garment inside out in cold water. Even better use a mild detergent and a gentle lower speed spin.

● Machine wash cold, inside-out, gentle cycle with mild detergent and similar colours. No fabric softeners or bleach.
● Tumble dry low, or hang-dry for longest life.
● Cool iron inside-out if necessary. Do not iron decoration.
● Do not dry clean.
If your product is undelivered first check with the shipping company and use the tracking number. If an item is faulty or incorrect then please contact us: [email protected]
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